Welcome to Laura Hamblin Aesthetics. By using our website, www.laurahamblinaesthetics.co.uk, and engaging in our services, you agree to the following terms and conditions. Please read them carefully.

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Definitions:

Content: Encompassing text, images, audio, video, scripts, code, and information on Our Site.
System: Our online communications infrastructure, including contact forms, email, live chat, and forums.
We/Us/Our: Referring to Laura Hamblin Aesthetics and its team members.

 

Consent and Authorization:
By engaging in our services, you provide explicit consent for treatments. Acknowledge that you have been informed about the procedure, its potential risks, and benefits.

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Privacy Policy:
We are committed to protecting user data. Our privacy policy outlines how we handle and secure personal information, ensuring compliance with data protection laws.

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Payment Policies:
Accepted payment methods, applicable taxes or fees, and the process for settling payments are detailed in our payment policies.

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Intellectual Property:
The intellectual property rights of our content are protected. Users are expected to respect and adhere to these rights.

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Code of Conduct:
Clients are expected to adhere to a code of conduct within our clinic, promoting mutual respect and responsible behavior.

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Dispute Resolution:
In case of disputes or disagreements, we commit to resolving issues through mediation, arbitration, or an agreed-upon dispute resolution method.

 

Changes to Terms:
We reserve the right to update or modify these terms and conditions. Users will be notified of changes through appropriate channels.

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Medical Consultation:

• Detailed consultations precede treatments, addressing physical, psychological, and psychosocial symptoms.

• Medical practitioners conduct thorough assessments, ensuring a tailored treatment plan and available aftercare.

 

Appointment Policies:

• A 48-hour cancellation policy is in place, with a deposit required for all appointments.

• COVID-19 Pandemic Deposit & Cancellation Policy applies, including a strict non-refundable 48-hour notice.

• Appointment lateness is not tolerated; a 10-minute delay may result in cancellation and loss of deposit.

 

Treatment Courses:
Treatment courses are non-refundable, with remaining credit issued for alternative services within our clinic.

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Additional Policies:

• Smoking, children, and pets are not allowed within the clinic.

• Gift vouchers are valid for 12 months, non-refundable, and cannot be split or exchanged for cash.

• Refunds are not issued for performed treatments.

 

Complaints Policy:

• A face-to-face review is offered for aesthetic concerns, followed by a standard procedural stage.

• Formal complaints should be submitted in writing via hamblin2006@aol.com

 

Laura Hamblin Aesthetics
Company no: 12304189
Registered Address: 500 Staines Rd, TW14 8DF