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Terms & Conditions Icon - Laura Hamblin Aesthetics

Terms
& Conditions

Your guide to a safe and satisfying experience at Laura Hamblin Aesthetics

Welcome to Laura Hamblin Aesthetics. By using our website, www.laurahamblinaesthetics.co.uk, and engaging in our services, you agree to the following terms and conditions. Please read them carefully.

Definitions:

Content: Encompassing text, images, audio, video, scripts, code, and information on Our Site.
System: Our online communications infrastructure, including contact forms, email, live chat, and forums.
We/Us/Our: Referring to Laura Hamblin Aesthetics and its team members.

 

Consent and Authorization:
By engaging in our services, you provide explicit consent for treatments. Acknowledge that you have been informed about the procedure, its potential risks, and benefits.

Privacy Policy:
We are committed to protecting user data. Our privacy policy outlines how we handle and secure personal information, ensuring compliance with data protection laws.

Payment Policies:
Accepted payment methods, applicable taxes or fees, and the process for settling payments are detailed in our payment policies.

Intellectual Property:
The intellectual property rights of our content are protected. Users are expected to respect and adhere to these rights.

Code of Conduct:
Clients are expected to adhere to a code of conduct within our clinic, promoting mutual respect and responsible behavior.

Dispute Resolution:
In case of disputes or disagreements, we commit to resolving issues through mediation, arbitration, or an agreed-upon dispute resolution method.

 

Changes to Terms:
We reserve the right to update or modify these terms and conditions. Users will be notified of changes through appropriate channels.

Medical Consultation:

  • Detailed consultations precede treatments, addressing physical, psychological, and psychosocial symptoms.

  • Medical practitioners conduct thorough assessments, ensuring a tailored treatment plan and available aftercare.

 

Appointment Policies:

  • A 48-hour cancellation policy is in place, with a deposit required for all appointments.

  • COVID-19 Pandemic Deposit & Cancellation Policy applies, including a strict non-refundable 48-hour notice.

  • Appointment lateness is not tolerated; a 10-minute delay may result in cancellation and loss of deposit.

 

Treatment Courses:
Treatment courses are non-refundable, with remaining credit issued for alternative services within our clinic.

Additional Policies:

  • Smoking, children, and pets are not allowed within the clinic.

  • Gift vouchers are valid for 12 months, non-refundable, and cannot be split or exchanged for cash.

  • Refunds are not issued for performed treatments.

 

Complaints Policy:

  • A face-to-face review is offered for aesthetic concerns, followed by a standard procedural stage.

  • Formal complaints should be submitted in writing via hamblin2006@aol.com

 

Laura Hamblin Aesthetics
Company no: 12304189
Registered Address: 500 Staines Rd, TW14 8DF

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